Privacy Policy — SocialHipper

Last updated: March 21, 2026

1. Information We Collect

Account Information: Name, email address, password, and role (influencer or advertiser) when you register.

Social Media Data: When you connect a social media account (Instagram, YouTube, or Pinterest), we collect profile information and analytics data as described in the platform-specific sections below. We also collect publicly available profile information including usernames, follower counts, engagement metrics, and posts for influencer discovery and analytics.

OAuth Tokens: When you authenticate via a third-party provider (Google, Meta/Facebook, or Pinterest), we store your OAuth access token securely to make authorized API calls on your behalf. We do not store your social media account passwords.

Usage Data: Pages visited, features used, IP address, browser type, and device information.

2. How We Use Your Information

Provide and improve the Platform's influencer discovery, analytics, and campaign management features
Display influencer analytics and rankings based on publicly available and authorized data
Retrieve and display your social media profile statistics, audience demographics, and content performance when you connect your accounts
Facilitate campaign matching, communication, and deliverable tracking between influencers and advertisers
Process payments through our escrow system
Send service-related notifications and updates
Prevent fraud and ensure platform security

3. Google API Services & YouTube Data

SocialHipper uses Google OAuth to authenticate users and access YouTube data through the YouTube Data API and the YouTube Analytics API. When you connect your Google account, we request the following permissions:

YouTube Read-Only Access (youtube.readonly): To read your YouTube channel information, including subscriber count, video count, video statistics (views, likes, comments), and video metadata.
YouTube Analytics Read-Only Access (yt-analytics.readonly): To read your YouTube channel's viewer demographics (age and gender distribution) and viewer geography (country distribution) for analytics purposes.

Google Limited Use Disclosure: SocialHipper's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

We only use Google data to provide and improve the user-facing features described in this privacy policy.
We do not transfer Google user data to third parties unless necessary to provide or improve user-facing features, to comply with applicable laws, or as part of a merger/acquisition with equivalent privacy protections.
We do not use Google user data for serving advertisements.
We do not allow humans to read Google user data except with your affirmative consent, for security purposes, to comply with laws, or when aggregated and anonymized for internal operations.

You can revoke SocialHipper's access to your Google account at any time by visiting Google Account Permissions.

4. Meta (Facebook/Instagram) Data

When you connect your Instagram account via Meta, we request the following permissions:

Instagram Basic (instagram_basic): To read your Instagram profile information and media.
Instagram Manage Insights (instagram_manage_insights): To read audience demographic data (age, gender, and location distribution) and content performance metrics for your Instagram Business or Creator account.
Pages Show List (pages_show_list): To identify the Facebook Page connected to your Instagram Business account.

We use this data solely to display your social media analytics, audience insights, and content performance on SocialHipper. We do not post content, send messages, or take actions on your behalf. We do not sell or share your Instagram data with third parties for their own purposes.

You can revoke SocialHipper's access to your Meta/Instagram data at any time from your Facebook Business Integrations Settings or by disconnecting the account from your SocialHipper profile settings.

5. Pinterest Data

When you connect your Pinterest account, we request the following permissions:

User Accounts Read (user_accounts:read): To read your Pinterest profile information including username, display name, and follower count.
Pins Read (pins:read): To read your pin data including engagement metrics (saves, comments, impressions).
Boards Read (boards:read): To read your board information.

We use Pinterest data solely to display your profile analytics and content performance. We do not create, modify, or delete pins or boards on your behalf.

You can revoke access at any time from your Pinterest Security Settings or by disconnecting the account from your SocialHipper profile settings.

6. Information Sharing

We do not sell your personal information. We share data only with:

Payment processors: To process campaign payments and escrow transactions.
Service providers: Hosting, email delivery, and analytics services that help us operate the Platform, under strict data processing agreements.
Legal requirements: When required by law, regulation, or legal process.
Business transfers: In connection with a merger, acquisition, or sale of assets, with equivalent privacy protections.

We never share your social media API data (from Google, Meta, or Pinterest) with third parties for advertising purposes.

7. Public Information

Influencer profiles displayed on SocialHipper contain publicly available social media data. Claimed profiles may display additional analytics that you have chosen to share. Your profile information is visible to other Platform users, including advertisers searching for influencers.

8. Data Security

We implement industry-standard security measures including:

Encrypted data transmission (TLS/HTTPS)
Encrypted storage of OAuth tokens and sensitive credentials
Access controls and role-based permissions
Regular security reviews

No system is 100% secure; we cannot guarantee absolute security but we take reasonable measures to protect your data.

9. Your Rights & Data Deletion

You have the right to:

Access your personal data and connected social media information.
Correct inaccurate account information from your profile settings.
Delete your account and all associated data by contacting us or through your profile settings. Upon account deletion, we remove your personal data, OAuth tokens, and connected social media data within 30 days.
Disconnect any connected social media account at any time from your profile settings, which immediately revokes our access and removes the stored tokens.
Opt out of marketing emails by clicking the unsubscribe link.
Export your data upon request.

To exercise your rights under GDPR, CCPA, or other applicable privacy laws, contact us at [email protected].

10. Cookies

We use essential cookies for authentication and session management, and analytics cookies to understand how the Platform is used. You can control cookies through your browser settings.

11. Data Retention

We retain account data while your account is active. Historical social media snapshots are retained for analytics trend reporting. OAuth tokens are stored only while the corresponding social account is connected. When you delete your account or disconnect a social account, the associated data is removed within 30 days.

12. Children

SocialHipper is not intended for users under 13 years of age (or 16 in the EU/EEA). We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it promptly.

13. International Users

SocialHipper operates globally. Your data may be processed in countries other than your own. By using the Platform, you consent to the transfer of your information to countries that may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

14. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via email or Platform notification. The "Last updated" date at the top indicates the latest revision.

15. Contact

Questions or requests about privacy? Contact us at [email protected].